Do you replace our storefront?
Not necessarily — we build the operations layer behind it and integrate the storefront you have (or build both). The goal is one connected back office.
Will inventory stay accurate across channels?
Yes — one live count feeds the storefront and the warehouse, so you don't oversell.
Can it handle returns and exchanges?
Returns flow through the same system, so inventory and margin stay correct instead of being patched by hand.
What about reporting?
Fulfillment speed, returns rate, and margin in one view — not stitched together from exports.
Do we have to leave Shopify or WooCommerce?
No. If the storefront converts, keep it. We integrate and build the operations layer behind it rather than forcing a migration that risks revenue for no gain.
How do you handle returns without breaking inventory?
A return is modelled as a real transaction: the refund, the restock decision, and the cost all resolve together instead of being reconciled by hand later.
Can it do subscriptions or repeat orders?
Yes, where that fits the business. Repeat and scheduled orders are built against the same order record rather than run as a separate parallel system.
What reporting do we actually get?
The figures you would otherwise rebuild in a spreadsheet — fulfilment speed, returns, and true margin per product against real landed cost.