Can it pull orders from all our channels?
Yes — storefront, phone, wholesale, and marketplaces land in one queue in one format, so nothing is re-keyed.
Will it apply our pricing and discount rules?
Your tiers, promos, and dealer/promo codes are enforced automatically at order time, server-side.
How does fulfillment get the order?
Approved orders hand off straight to picking and shipping on the same system — no copy-paste between tools.
Do customers get tracking?
Yes — self-serve order tracking that cuts the 'where's my order' calls.
Can it handle B2B and D2C in one system?
Yes, and that is usually the point. Dealer pricing, terms, and approval rules coexist with retail orders instead of being run as two parallel operations.
What about partial shipments and backorders?
Handled as first-class states rather than exceptions, so a partially shipped order is still one order with an accurate remaining balance.
Do dealer price tiers and promo codes work?
Yes. Your tiers, contract pricing, and codes are applied by the system, which removes the manual-discount errors that quietly cost margin.
Can we keep our current checkout?
Usually yes. If the storefront converts well, replacing it is risk without reward — we integrate and rebuild the back office behind it.
